Hosting documentation and guides
The knowledge base collects operational guides written for people who need to get things done, not to be impressed: verified steps, declared limits and real examples. Guides are released one at a time, each after review by an engineer.
Getting started
Service activation, initial access, where to find your environment inventory and how to read the operation reports.
Go to the guides →Migration
How to prepare for a transfer: verification checklist, handling mail during the switch, cutover windows and the rollback plan.
Go to the guides →DNS and domains
DNS records explained by use case, propagation, transferring a domain and the expiry dates to keep an eye on.
Go to the guides →Backups and restores
The difference between a backup and a restore, how to request a restore, what the daily backup covers and what we verify in periodic tests.
Go to the guides →Control panels
Operational guides to the management panels, including WHM/cPanel features for reseller plans: accounts, quotas and delegation.
Go to the guides →Can't find the guide you need? Ask us